Let's make sure Vodacom WhatsApp Business is the right fit for your business
Vodacom WhatsApp Business lets you reach your customers on WhatsApp. Three quick
questions and we'll tell you straight away if you're ready to go, or what to sort out first.
Are you registering on behalf of a registered South African business?
This platform is for businesses. That covers sole proprietors, close corporations, (Pty) Ltds and registered NPOs.
Built for registered businesses. If you are still registering, the CIPC can help, then come back to join.
Question 2 of 3
Do you have a Facebook Business Manager account for your business?
Your WhatsApp Business number connects to Meta. You will need a Facebook Business Manager account, not just a personal Facebook profile. No problem if you do not have one yet.
No problem. Your account manager helps you set one up during onboarding, usually in under 15 minutes.
It is a free Meta tool for managing your business on Facebook and WhatsApp. Your account manager sets it up with you.
Question 3 of 3
What is your situation with a WhatsApp Business number?
Every account needs a dedicated South African number. Vodacom can set one up for you, or you can bring your own, whichever suits your business.
No number needed. Vodacom provisions a dedicated number and handles RICA for you.
We connect your number during onboarding, as long as it is not already on another WhatsApp integration.
Heads up: moving a number over is permanent and its chat history cannot be recovered. We guide you through it safely first.
