Meta Premium Meta Business Partner

Reach your customers where
they already are. On WhatsApp.

96% of South Africans use WhatsApp every day. Your customers are already there: checking messages, making decisions, expecting quick replies.

Get started See pricing

Vodacom WhatsApp Business turns that everyday habit into a powerful business tool: bookings confirmed, promotions sent, leads captured, questions answered, automatically, on the app your customers already trust.

26M

WhatsApp Business users
projected in South Africa

98%

average message open rate
vs 20% for email

91%

of South African businesses are
small or micro

Source: Azionya & Mashigo (2025), University of Johannesburg, Communitas 30: 1-16

Why not just use
the free app?

The WhatsApp Business app is a great starting point, but it has a ceiling.

One device, one person. Your team can't share the inbox.
No bulk sending and no automation.
Nothing happens when you're closed or busy.

As your business grows, it can't keep up. That's where we come in.

WhatsApp Business, powered by Vodacom.

Built for South African SMEs, by a Premium Meta Business Partner.

Vodacom-provisioned numbers

We handle the number provisioning and RICA. Your WhatsApp Business number is activated in minutes, not weeks.

Cheaper than SMS, better than email

South Africans prefer data over airtime. WhatsApp costs less than SMS and gets a 98% open rate. Email? About 20%.

All 11 official languages

Create templates in English, Afrikaans, isiZulu, isiXhosa, Sesotho and more. Talk to your customers in the language they prefer.

ISO 27001 & 27701 certified

Your data is protected by internationally recognised security and privacy standards. End-to-end encrypted. POPIA compliant.

One inbox, whole team

No more one-phone bottleneck. Your team shares the conversations, and you control what each person can see and do.

Leads, captured while you sleep

Pathway answers land in a built-in lead list with names and numbers. Follow up in the morning or export to CSV.

How it works

Get your WhatsApp number in minutes

Vodacom takes care of provisioning and RICA. You can start sending right away while your business verification completes in the background.

Build your message templates

Personalise with your customer's name, order number or appointment time. Add images and buttons. Preview, submit, send.

Set up a Pathway to reply automatically

A reply for every customer, even after hours. Build a flow once and let it greet customers, answer common questions, qualify leads, recommend products and capture contact details, 24/7.

  1. 1 Customer messages your number
  2. 2 Pathway greets them with a menu
  3. 3 A couple of quick questions
  4. 4 Warm lead waiting by morning

Send to one person or your whole list

A booking confirmation. A promo blast. A payment reminder. You pick who gets what, and you can see who read it.

Add your team

Invite colleagues and decide what each person can see and do.

Real results

What SA business owners say

"I had increased sales and people were buying the products to a point where I ran out of stock. Most people were placing orders immediately."

Retail business, Gauteng

"Most people are on WhatsApp. Not everyone is on Instagram. People find it easy and it is also affordable."

Micro-retailer, Gauteng

"It is fast, private and cost-effective. Even when you cannot meet with clients."

Service business, Gauteng

Azionya & Mashigo (2025), Communitas 30: 1-16, University of Johannesburg

Pricing

Prepaid. Pay only for what you send.

Top up any amount. Credits don't expire. No monthly subscription.

Per message, VAT included.

Authentication

R0.20

Marketing

R0.84

Service

R0.20

Utility

R0.20

Top up from R100.00 up to R25,000.00 any time.
Optional monthly auto top-up. Turn it on or off whenever.
Delivery tracking, team access, API and webhooks included.
Sign up. It's free.

Your customers are waiting

Sign up, connect your number, and send your first message today.

Get Started